FAQ - Frequently Asked Questions | Dentour
How do I join Dentour?
Register online in 10 minutes by providing your clinic details, medical licenses, and photos. Our verification team reviews your application within 24-48 hours. Once approved, you can start receiving patient quote requests immediately.
How does Dentour work?
Dentour connects you with verified dental clinics abroad. Upload your X-ray, receive personalized quotes from multiple clinics, compare prices and reviews, then book your appointment. We handle the entire process from consultation to post-treatment follow-up.
How much does it cost?
Zero upfront costs! You only pay a 12% commission on confirmed bookings. No monthly fees, no setup costs, no hidden charges. You keep 88% of every payment, and we handle all marketing, payment processing, and customer support.
Is it safe to travel for dental treatment?
Yes. All clinics on Dentour are thoroughly verified — valid medical licenses, modern equipment, and experienced dentists — and we only work with clinics that meet European healthcare standards. We also provide travel support throughout your trip.
When do I get paid?
Payments are released 7 days after the patient completes their treatment. Funds are transferred directly to your bank account via SEPA or international wire transfer. You can track all payments in your clinic dashboard.
How much can I save?
It depends on the treatment and the clinic, so we won't throw a number at you here. The quickest way to a real figure is a free, no-obligation quote.
Do you verify patients?
Yes! All patients are verified through our platform. We collect their medical history, X-rays, and contact information. Patients pay deposits upfront, reducing no-show risk to near zero. You only work with serious, pre-qualified patients.
What if something goes wrong?
Warranty terms vary by clinic and procedure — each clinic sets its own. Ask the clinic before you book. If a problem comes up afterwards, we help you re-establish contact with the clinic to resolve it.
What marketing support do you provide?
We handle all patient acquisition through SEO, paid ads (Google, Facebook), and partnerships. Your clinic gets featured on our platform, included in search results, and promoted through our marketing channels. You also get access to our content library and marketing materials.
How do I pay?
Pay securely through our platform with credit card or bank transfer. You pay a deposit (typically 20-30%) when booking, and the remaining balance before your appointment. The deposit amount and refund terms are shown before you confirm and are set by each clinic.
Can I cancel anytime?
Yes! No long-term contracts. You can pause or cancel your profile at any time. You're only obligated to complete bookings that patients have already paid for. After that, you can leave the platform penalty-free.
Do I need a visa?
Most European citizens do not need a visa for Moldova (up to 90 days). Israeli citizens also have visa-free access. Check your country's specific requirements. We provide invitation letters if needed for visa applications.